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Thought Leadership Hub

Hospitality Insights That Drive Performance and Innovation

Expert perspectives from Gary Isenberg and the IMH Team about the hospitality industry.

Hospitality Thought Leadership

Hotel leadership

The Benefits of Engaging an Owner Representation

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Hotel marketing

Crucial Role of an Owner Representative in Reviewing a Hotel Marketing Plan

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Hospitality management

Navigating Wage Pressures: Strategies for Effective Labor Control

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Hotel employee

The Pandemic and The Hospitality Industry: From Impact to Recovery

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Hotel maintenance

Preventive Maintenance Saves Capital

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Guest services

How To Flag Your Hotel In The Age Of Brand Proliferation

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Hotel welcome

The Business Case for Brand Proliferation

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Hotel management

The Essentials of Hotel Management Contracts

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Hotel renovation

Understanding The Nuances Of The Hotel Real Estate Investment

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Hotel restaurant

Dual-Branded Hotels, Tips for Bringing Vacation Home Renters Back

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Managing Guest Expectation Delivers Exceptional Customer Service

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Shorter Ownership Means Longer Franchise Agreements

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Respecting the Revenue Management Quartet

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Soft branding: A smart option for independent hoteliers

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Understanding Your CAC (Customer Acquisition Cost) - Then and Now

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